Insights and Trends
Insights and Trends
LOMA Login Required
How are insurers handling staffing in their contact centers? What are their organizational structures and operating hours? Four service and operations committees responded to a survey about these and other questions.
Some of LOMA's L&D contacts have provided details about their programs for emerging and aspiring leaders.
LOMA Login Required
Quick Query, Updating Online Transactions, Annuity Operations Committee, May 2026.
Quick Query, SLAs for Disbursement Processing, Annuity Operations Committee, June 2026.