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Insights and Trends

Uncover a wide range of research from LIMRA on life insurance, annuities and workplace benefits. Additionally, be sure to review LOMA Information Center briefs, quick queries and reports.

LIfe Insurance

Workplace Benefits

Information Center Briefs

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Insurance Call Center Staffing and Organizational Structure

Jul 30, 2026

How are insurers handling staffing in their contact centers? What are their organizational structures and operating hours? Four service and operations committees responded to a survey about these and other questions.

Aspiring Leader Programs at Insurance Companies

Aug 12, 2026

Some of LOMA's L&D contacts have provided details about their programs for emerging and aspiring leaders.

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