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Every year, we publish research reports on topics including products, markets, distribution, technology, and industry trends.
What’s on the Minds of Global Life Insurance Executives

Providing insights into the highest priorities of life insurance leaders as they tackle today’s challenges and embrace emerging opportunities.
Customer Experience Benchmarking Program for Life Insurance

Optimize customer experience for the uniqueness of life insurance.
Studying Success: The Latest Factors Driving Life Insurance Sales

What leads to success in the rapidly evolving market for individual life insurance?
Consumer Sentiment in the Time of COVID-19 (January 2022)

How has consumer sentiment and confidence in the financial services industry changed during the pandemic?