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The Management Skills Seminar for a New Generation

While sales managers’ core job duties haven’t changed, the world around them has. Pacesetter embraces these changes, replacing the Management Skills Seminar with an all-new program that gives your first-year managers today’s best practices for recruiting, selecting, training, and managing today’s top sales talent.

Pacesetter helps your new managers perform core elements of their job at a higher level than ever. This all-new 4.5-day program:

  • Focuses on the core skills of recruiting, selecting, training, and managing today’s "Gen Next" agents
  • Enhances understanding of core skills through experiential exercises
  • Ensures new skills are implemented via in-program action planning and post-program virtual coaching
  • Elevates manager performance to reduce turnover and deliver a powerful ROI (return on investment)

The program includes a popular Anytown Simulation providing participants the opportunity to:

  • Run an agency for three years in three hours
  • Make decisions and see results immediately
  • Enhance decision making and team building

Completion of the Pacesetter course along with Agency Management Training Course (AMTC), Agency Enhancement Series (AES), and Managing Agency Profitability Seminar (MAPS) are requirements for achieving the CIAM designation.

Available in English, Bahasa Indonesia, Bahasa Malaysia, Simplified Chinese, Traditional Chinese, Greek, Hindi, Japanese, Korean, Sinhalese, Vietnamese and Thai.

Pacesetter Plus

Continue the learning journey with this extended learning option to Pacesetter. Pacesetter Plus helps managers recruit smarter, select better, and develop high-performing agents faster. This facilitator-led, two-day program provides practical tools and proven leadership techniques to improve recruiting effectiveness, strengthen candidate commitment, accelerate agent development, and build a stronger pipeline of future leaders.

Pacesetter Plus empowers managers and emerging leaders to recruit smarter, select better, and develop high-performing agents faster.

Business outcomes include:

  • Attract higher-quality talent.
  • Improve recruiting efficiency and selection effectiveness.
  • Reduce time to productivity for new agents.
  • Strengthen agent retention and performance.
  • Develop future leaders from within the organization.
  • Drive sustainable agency growth through stronger field leadership.

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